Privacy Policy

Effective Date: December 17, 2024

1. Introduction

Poised Spaces (“we”, “our”, “us”) is committed to protecting the privacy of our users (“you”, “your”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information, with special provisions for protecting children’s privacy.

2. Information We Collect

Poised Spaces may collect various types of personal information through our online interactions. This information includes, but is not limited to, your name, email address, billing address, phone number, payment information, IP address, device information, and browsing history on our website. We collect this information through online forms, account registration processes, purchase transactions, website interactions, and customer support communications.

3. Children’s Privacy Protection

Poised Spaces is deeply committed to protecting the privacy of children. We do not knowingly collect personal information from children under 13 without obtaining verifiable parental consent. In the event that a child under 13 has provided us with personal information without parental consent, we encourage parents or guardians to contact us immediately at privacy@poisedspaces.co.  Parents can request the deletion of their child’s personal information and must provide verifiable proof of parental relationship.

Our commitment to children’s privacy extends to full compliance with the Children’s Online Privacy Protection Act (COPPA). We will obtain verifiable parental consent before collecting any personal information from children, provide parents the ability to review and request deletion of their child’s information, and implement robust security measures to protect children’s data.

4. Use of Personal Information

We utilize personal information collected from users for specific, legitimate purposes. These purposes include processing transactions, providing customer support, personalizing user experiences, sending promotional communications, improving our services, and detecting and preventing fraudulent activities. Our use of personal information is always intended to enhance the value and functionality of our virtual staging services.

5. Data Sharing and Disclosure

Poised Spaces may share personal information with select third-party service providers, including payment processors, shipping partners, and other necessary vendors to facilitate our business operations. We may also disclose information to legal authorities when required by law. It is fundamental to our privacy commitment that we do NOT sell personal information to third-party marketers.

6. Data Security

We implement comprehensive, industry-standard security measures to protect user data. These measures include encryption of sensitive information, secure socket layer (SSL) technology, regular security audits, strict access controls, and ongoing staff training on data protection protocols. Our goal is to maintain the highest level of data integrity and confidentiality.

7. User Rights

Users of Poised Spaces have specific rights regarding their personal information. These rights include the ability to access personal information, request correction of inaccurate data, request deletion of data, opt-out of marketing communications, and request a copy of personal information stored by our organization.

8. Cookies and Tracking

Our website utilizes cookies and similar tracking technologies to improve website functionality, analyze website traffic, personalize user experiences, and facilitate advertising. Users maintain the ability to manage cookie preferences through their browser settings.

9. Changes to Privacy Policy

Poised Spaces reserves the right to update this privacy policy periodically. Any changes will be posted on this page and accompanied by an updated effective date. Users are encouraged to review the policy regularly to stay informed about our data handling practices.

10. Contact Information

For any privacy-related inquiries or concerns, users may contact our Privacy Officer through the following channels:

Poised Spaces Privacy Officer Email: privacy@poisedspaces.co.

11. Governing Law

This privacy policy is governed by the laws of Puerto Rico, a territory of the United States. As a United States territory, Puerto Rico provides a robust legal framework for data protection and privacy rights, ensuring comprehensive legal compliance and protection of user rights within the U.S. legal system.